Q: I have a friend that a new W98SE system (which I built for him) and has problems with his
internet cable connection (USB NIC). When I installed it was fine. Easy to install AT u0026amp; T cable. The problem is that
seems losing the ability to connect. For example, will be good at night, but the next morning not
able to connect. Now I know thats not much info to go on, but everything I have at this point. He had an AT u0026amp, T-tech come out and said that a reinstallation of Windows 98 was needed. ? Maybe just an easy out for the tech?
My thinking is that it is only a matter W98 Networks and easy to remove and reinstall Microsoft
networking and then AT u0026amp; T software can up.
So I think I clearly grinding m looking for a network, the general requirements of cable Internet (dial-up connection is all Im familiar with) 0.
All info, tips, techniques great.
Thanks .
Best Answer: Totally wrong. Where did you read that you had to have a computer always connected to the router and turned-on. I will personally set that idiot straight.
Routers are themselves computers that are dedicated to acting as a network router. They are stand-alone devices and can run alone without anything connected to them once you have them properly configured.
Seriously, I want to know who is spreading this garbage about routers needing an active computer connected to them in order to function properly and set them straight — or at least deride them mercilessly.
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Re:Just a follow-up!
All it needed was to unistall the @Home software, reboot, done!
As guy said,
<< Never install ANY @Home software. Ever. >>
Thanks for all the help!!!!!
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Re:Yes to all above and do check to make sure the "cable" light is on on the modem when you are not able to connect. There are problems that can occur when the signal on the cable drops below a certain point. If this is the case the modem should lose its link to the server and the corresponding light on the modem should go out or blink.
also, princeofwands, any speed suggestions for @home?
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Re:Thanks for all the info guys….
guy,
I cant tell you much at this point. I have yet to check the system out (will tonight). But What I do plan on doing is a wipe out of all network components then reinstall them. Now other than uninstalling then reinstalling them, I'm not sure what more to do.
As for unistalling the @Home software, do you mean set up the connection without the software? BTW the usb nic is from AT&T if that makes a dif…..
As for the connection details, dont now much at this point. From what I have been told, the tech was able to get it connected but a shortime later the connection was lost and was not able to reconnect. As for what the lights are doing at that time I dont know. But my friend was told (by the AT&T tech)at that point that a reinstall/format was needed.
Thanks for any help you can give me.
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Re:First of all – USB Nic BAD!!! By the end of my time teching for @Home we'd only stay with a customer for a few minutes if he was using a USB Nic, they simply aren't reliable. Get a REAL nic and it may solve your problems right there.
Never install ANY @Home software. Ever. For any reason. It'll screw you up almost as badly as AOL. If you've installed it call @Home and get them to walk you through a complete and perfect removal of it – leave NOTHING on your system.
Need more info on the not being able to connect…What kind of cable mode, what are the lights doing, when you can't connect can you still ping, what's your route print look like, any unusual ARP entries, any pattern of day, time, or length of outage, what have you tried to fix the problem, is AOL a firewall or any other proxy software installed, any changes to the hardware or software of the system, etc, etc.
You may need to totally clean the network components (we called it the big nasty)- involves a lot of work and I need more info before I can suggest it in good faith.
Get some research done and get back to me, I'm always happy to show @Home what can happen when they let a real tech do his job. ![]()
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Re:I used to have some problems with my AT&T connection when my NIC card was set to full duplex. For a while it would work perfectly, but after a while I would lose my internet connection. After setting it to half-duplex, everything is working fine.
To check the setting, go to network properties and select your network adapter. Click on properties and there should be a setting for full or half duplex. I believe it is on the advanced tab. I would verify this, but I'm not running windows 98 anymore.
Good luck
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Re:My story sounds similar, though it happened last year. Installation of the @Home software did some things to the registry to enable all of the @Home features. All of this came to light when I tried to install a Linksys Cable router for my home network. The techs at Linksys sent me several emails that had specific instructions on how to correct the problems, and most required editing of registry entries (which scare me quite a bit).
I had another computer that was "uninfected" by @Home, and it worked right out of the box with the router. Eventually, I did reformat the hard drive on the 1st computer, and it came right back to life with a fresh install of Win and IE.
Another thing to check are the lights on the cable modem. If the service works sometimes but not others, it could be related to the service itself. If any lights on the modem are blinking, that's bad. I've had other cases where the lights are all on solid, but still no service. Unplugging the power cord on the modem, then re-plugging has corrected things a couple of times.
Things might have changed since then, but the tech may be correct in his advice. All of the work can be frustrating, but once you get things running, its great.
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