Q: Ok, a long time ago I installed the SR-1 patch for Office 2000. Now when I try to install (I want Excel to add) it gives me this error:
The feature you are trying to use change on a network resource that is unavailable at this time.
Click OK to try again, or enter an alternate path to a folder containing the installation package (insert huge product ID string here) in the box below.
Then in the box it lists the default path is C: Windows Temp sr1patch
The problem is (or what was in that directory ) is nowhere on my computer. Basically I can not change my setup at all, because it always gives me that error. I can not even remove Office to start again! Does anyone know how can I avoid this?
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Re:Ah, got it figured out, I eventually found a knowledge base article about this problem. Thanks for the help guys.
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Re:Nope, its not on the CD anywhere.
It seems that when I installed SR1 it put some files on my hard drive that let it know that I installed it. Somehow they were deleted and now it wont let me do anything to the installation because it cant find them. The Microsoft knowledge base hanst helped much either…
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Re:<< I have tried installing SP2 – it just gives me that error message.
You can change the default path – but I dont know what it should be changed to. Thats the problem, I dont think I have the files that should be in that folder anywhere on my computer. >>
the default path…. isn't that supposed to be the CD? If I remember correctly. OFfice2k install/remove requires the CD. So the path should be the CD. have you tried that yet?
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Re:I have tried installing SP2 – it just gives me that error message.
You can change the default path – but I dont know what it should be changed to. Thats the problem, I dont think I have the files that should be in that folder anywhere on my computer.
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Re:can't you change the default path? ummm…… something with the registry editor should be able to do this right? I've gotta research a little more. let you know in a bit.
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Re:Have you tried installing SP 2? Win2k sucks. I hate it. BOO!!!!
Try putting in your cd and doing a repair.
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