Q: Just can not figure this one out. XP Pro, my local admin account is one, but when I try to update to win, I get a message that only admins can update performed and right click on Win Update and choose “Run as” and then select the administrator . did the same results
So I just logged off my user, and logged onto the machine administrator, and I still get the same . full admin account?
The message also says something about the network policy settings, but I can not seem to find what I seek.
For what its worth, I am running XP Pro at work, and having multiple machines with XP setup, and have never seen before.
Help
Shane
Best Answer: That's an indication that you have malware on your machine and it's preventing you from getting fixes from Microsoft. There are never any guarantees in malware fighting, but try this:
If you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it in Safe Mode with Networking. That often prevents malware from protecting itself. If you don’t have one, many people here swear by AVG (it’s free).
I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them, again in Safe Mode With Networking.
Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.
To get into Safe Mode with Networking:
1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode with Networking from the resulting menu.
4. Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.
5. The machine will continue booting, but the Windows desktop will look different.
6. When you're finished doing what you need to do, log out and reboot back into normal mode.
Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.
Update and run full scans regularly, not just when you think you already have malware.
Good luck.
Note: There ARE free versions of these programs on the websites listed. They just may not be obvious.
Ad-Aware Free (free): http://www.lavasoftusa.com/
Spybot S & D (free): http://www.spybot.com/
AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl…
Avast! (free): http://www.avast.com/
Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/
MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)
Re:Man, I'm tellin ya.. this one has me about to pull my hair out!!!
I gave the 'run ie as admin' thing a try, but still nothing! 
I'm goin nuts!! My pride won't let me give up easy, but this is crazy!! I'm thinking that it has to be a network policy issue.
Here is the whole error message that I'm getting regardless of the user logged on:
To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.
Note You can "run as" the local administrator on your computer without having to log off and then log on again:
Click Start, and then click All Programs.
Right-click Windows Update.
Click Run as on the menu that appears.
Do one of the following:
Enter the password for the administrator.
Enter the user name, domain name, and password of a different user account that has administrative permissions on this computer.
Shane
(Not far from Re:\>format C:\ )
Re:Originally posted by: guy
Bump, Someone's gotta know how to fix this.
I take it that means that my idea didn't work for you?
Re:Bump, Someone's gotta know how to fix this.
Re:Thanks, I'll give that a try when I get home. Not sure what would have cause this though? The thing that really gets me is that it does it even when I log on as the "administrator"?? I've only got 2 accounts created on that box, and both are members of the admin group, and that baffles me as well!
Well, thanks for the sugg, I'll give it a go when I get home!
thanks again,
Shane
Re:I get the same thing sometimes. There's a more elegant fix (that I can't remember right now) but what I do is go to "C:\Program Files\Internet Explorer\ IEXPLORE.EXE", right-click on the file and click on "Run As…" Select "Administrator", fill in your password, then double-click on the file and go to Windows Update. Doing it this way has always worked for me. A bit of a PITA, but at least you can update.
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