Q: I have a web server is running Win2k AS. It was great run for about one year, but a few weeks ago it started crashing on a daily basis. Actually, it just locks (no mouse or keyboard response) and it stops responding to requests network.
The log does not help. It only says that the “previous system shutdown was unexpected” 0.
Im looking for a tool so I can control what is going on when the system crashes so I can try to isolate the issue. Does anyone have any ideas / suggestions?
Thanks!
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Re:If it's a raid 1 install, take out a drive pop it into like hardware and see if it crashes there.
You should be able to run hardware testing utilities at least on the memory and the drives. It sounds like a homebrew setup, but at least for a batch of Dell poweredges we had they had some bad caps and we would get random lockups. The came out and replaced the boards, and viola(sic).
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Re:I'm physically away from the server right now, but I will try it this weekend. I'll let you know what happens.
It is interesting to note that the crashes tend to occur only when the server is in use (serving files/web pages). This is indicated by the fact that it doesn't seem to ever crash during the night or on weekends (when it's usually just sitting there).
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Re:Did you try the parallel install?
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Re:That's the odd thing. The error log doesn't show any preceding errors. Here's an example:
Date: 10/11/2005
Time: 11:00:33 AM
Description:
The previous system shutdown at 10:51:00 AM on 10/11/2005 was unexpected.
But the closest error before that is a mail delievery error on 10/8!! That's several days before.
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Re:Originally posted by: guy
Yeah that's what I'm thinking. I've noticed that after the crashes the RAID 1 array is always rebuilding.
I guess there's no check this with software?
You could post all the recent errors in your eventlog, but if the machine is completely locking up (w/o a bluescreen), chances are it's hardware. An easy test would be to install 2000 to another directory on the hard drive (say c:\win2k) and see if you can reproduce the crashes, or run hardware diagnostics from your HW vendor (or have them come and check out the server for you.)
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Re:Yeah that's what I'm thinking. I've noticed that after the crashes the RAID 1 array is always rebuilding.
I guess there's no check this with software?
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Re:Are the crashes happening at about the same time every day?. I would think if there was a bad spot on the disks, event log would've captured it.
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Re:It's an AMD Athlon XP 2800+ running on an Asus A7N8X-E Deluxe w/ 1GB DDR PC3200 RAM. Two 7200RPM 160GB SATA Seagate Barracudas are connected in a RAID 1 setup.
At first I was concerned that it might be a RAID issue, but I haven't found any conclusive evidence.
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Re:Hmm, What kind of hardware are you running the server on?
If it randomly locks up, maybe it could be the power supply, or it is over heating becuase of dust and debri in the cooling fans.
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